| Ask the partner | Verify first | uSERPโs operating answer | Do not assume |
| Can they dedicate account managers or project leads as your agency scales? | Who you will talk to after the sales call, and whether that person can change scope | A named client success manager as your standing point of contact, with Gordon Meagher, VP of SEO Strategy, on strategy for every engagement. Your intro call is with Jeremy, Brad or Gordon, not a business development rep | That the person on the sales call is the person on the account |
| Do they have systems in place to scale? | Team size, whether delivery is in-house or subcontracted, and what happens to quality when volume doubles | 45 senior specialists, fully in-house, never subcontracted: strategists, writers and outreach specialists, most with in-house SEO experience before going agency-side | That a big tool stack equals a big team |
| How do they ensure quality control with large workloads? | The written quality bar: what a placement must meet before it counts as delivered | Every link is vetted for real organic traffic, topical relevance, body placement and a dofollow attribute, and the agreed deliverables are guaranteed each month on that bar | That a Domain Rating number alone is a quality check |
| What processes onboard new client campaigns quickly? | What has to happen between signature and the first deliverable, and who owns each step | Scope, quantities and price are in writing before you sign. Kickoff collects target pages, anchors and brand guidelines; deliverables report monthly from month one | That โfast onboardingโ means fast links. Editorial placements take outreach time |
| Do they offer flexible pricing as your client base grows? | The minimum, the initial term, and what changes when you add or lose a client | Plans are per client, from $5,000 a month for link building on a three-month initial term, then month to month. Add or reduce scope per client in writing; no agency-wide minimum beyond the per-client plan | That volume discounts are automatic. Ask |
ReportingMonthlyDeliverables and performance against the agreed scope, per client, in a format you can present under your brand
Point of contactNamed, standingA client success manager for the day to day, a senior strategist for scope and priorities
TermsIn writingScope, quantity, quality bar and price before signature. Three-month initial term for link building, six for managed AI search programs
This framework supports your evaluation. It does not replace your client contracts, your capacity or your commercial context.